Recycling of used-up electronic devices
In each Orange store you can drop off your old smartphone, tablet or modem which is not working any more, free of charge, by putting it in a special container for used-up electronic devices and accessories. The collected equipment is handed over to a licensed company for recycling in compliance with legal requirements.
The process of collecting waste electrical and electronic equipment (WEEE), including handsets, in Orange stores is carried out in line with the WEEE Act of 11 September 2015 and the Directive 2012/19/EU of the European Parliament and of the Council on waste electrical and electronic equipment.
The waste resulting from our business activity, including used-up equipment, is collected from us by Ekopartner, a company licensed to manage and recycle it in compliance with the environmental standards.
We are included in the waste database (BDO register) kept by voivodship marshals.
Refurbishment of multimedia devices
Multimedia devices, such as modems or routers, are leased to customers for the term of their telecommunication service agreements. After they expire, returned devices are refurbished to the ‘as good as new’ condition. As a result, products that have not yet come to the end of their life cycles can be put back on the market.
All parts of products are recycled, including cardboard boxes in which they are returned. Owing to our in-house production line, we have better control of the quality of work and we can expand the process, while increasing its eco-efficiency. Up to half a million network modems (Liveboxes) are refurbished and provided for the re-use by our customers each year.
Although we ensure a diverse portfolio of new handsets, we also offer ‘as good as new’ smartphones. These are the phones returned by our customers or exhibition devices. The phones refurbished by our partner look and work like new ones. They are available in our e-store at attractive prices, so they are quite popular among customers. They feature up-to-date software as well as a 12-month warranty.