We offer a variety of both post-paid and pre-paid services. As a result of our ongoing investments in the mobile network, 4G coverage for all bands was 99.86% of the population on 98.25% of Polish territory at the end of 2019. On July 1, 2020, Orange Polska launched 5G technology via 1,600 base stations. Almost 6 million customers are covered by our 5G network.
We offer a broad range of tariff plans to our B2C and B2B customers. Our post-paid offer for B2C customers consists of four major tariff plans (‘Mobile Plans’) at a fixed price of PLN 35, 45, 55 or 75, depending on the selected data pool. All our Mobile Plans feature unlimited calls to all fixed and mobile networks in Poland as well as roaming calls within EU. All agreements are concluded for a fixed period of time, typically 24 months. Our customers can also buy handsets in instalments at any point during the lifetime of their service agreement. Our offer is complemented by a wide portfolio of other devices: tablets, netbooks, laptops, modems, routers and TV sets.
Our pre-paid offering, integrated under the brand name of ‘Orange na karte’, enables customers to get access to our network upon the purchase of a starter pack (SIM card + pool to be used for mobile services). In the pre-paid scheme, there are no monthly subscription fees and customers can top up their accounts at any moment.
Orange Polska’s mobile services base has been steadily growing. At the end of 2019, it reached almost 15.3 million, which is an increase of over 3% versus the end of 2018. This figure included 10.2 million post-paid customers and 5 million pre-paid customers.